Privacy Policy

1. Introduction Welcome to Time2Heal. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app. 2. Information We Collect We may collect the following types of information: Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and location. Usage Data: Information about how you use our app, including your interactions, preferences, and activities within the app. 3. How We Use Your Information We use your information to: Provide and improve our services. Personalize your experience. Communicate with you, including sending updates, newsletters, and promotional materials. Analyse app usage and trends to enhance our offerings. Ensure the security and integrity of our app. 4. Data Storage and Security Your data is stored in secure data centers located in the UK or within the European Union. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. 5. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with: Service Providers: Third-party companies that perform services on our behalf, such as hosting, data analysis, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect your data. Legal Requirements: When required by law or in response to valid requests by public authorities. 6. Your Rights You have the right to: Access the personal information we hold about you. Request correction of any inaccurate data. Request deletion of your personal data. Object to the processing of your data. Request restriction of processing. Request data portability. To exercise these rights, please contact us at blackthriveharingey@mih.org.uk. 7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our app. You can manage your cookie preferences through your device settings. 8. Children's Privacy Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the app after any modifications indicates your acceptance of the updated policy. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: